About Us

Mission Statement

Customers

Pursue customers who match our strengths. Develop value added relationships by partnering with our customers. Work to understand our customers business and their needs to be successful. Strive to exceed our customers’ expectations of service, quality and pricing via a positive attitude environment, which creates Total Customer Satisfaction.

Employees

Provide opportunity and training in challenging jobs in a pleasant and safe working environment with pay and longevity that benefits the individual employee’s ability, motivation and attitude. To develop work relationships which build the unified confidence needed to embrace a “Team Attitude”.

The Corporation

Maintain strong employee and company character via team-dedicated work ethics. Profitably expand the business by concentrating on our core business while maintaining our competitive edge by constantly challenging our production efficiencies and costs, and by investing in new technology within our resources. Everyone must be willing to accept change and evolve with it.

Alcom’s Declaration of Innovation

When in the course of conducting business, it becomes necessary to engage teams who ensure exemplary customer service as well as extinguish any and every pitfall of all jobs that enter the facility, from conception to completion, Alcom will impel success.

We hold these truths to be self-evident, that all customers are created equal, that they are endowed by Alcom with certain unalienable rights that among these are Life, Liberty and the pursuit of extreme satisfaction. That to secure these rights, Alcom has instituted the “Yes Is the Answer” matrix. That whenever a company or persons become a customer of Alcom, it is our obligation to satisfy their needs beyond their expectations, and to institute whatever means necessary, laying the foundation and the groundwork for a relationship that will last through the ages.

Reputation shall dictate that our customers are predisposed to “Expect More From Us”, while evils of less attentive print and mail vendors are on the conquest for undying search of Alcom’s recipe for success and customer satisfaction.

We, therefore, the Representatives of Alcom, solemnly publish and declare that we will take any means necessary to build and maintain a relationship with our customers, which will test the hands of time.  In addition, for the support of this declaration, we mutually pledge our company, its employees, and our friends of Alcom that our declaration is sacred and will be honored to all, that given the opportunity, you can expect…

“Yes Is The Answer!”. . . Now What’s The Question?