Quality Policy

Alcom is committed to pursue customers who match our strengths. Develop value added relationships by partnering with our customers. Work to understand our customers’ business and their needs to be successful. “Yes is the answer . . . now what’s the question?”

Our quality policy is defined and strongly driven by the following management principles and behaviors:

  • Build a mutually profitable relationship with our customers, ensuring their long-term success, through the understanding of their needs and the needs of their customers as well.
  • Continually improve the effectiveness of our Business Management System.
  • Use the best preventive practices at all levels.
  • Drive continual improvement based upon well-defined measurements and best practices.
  • Strong management involvement and commitment with staff competencies, creativity, empowerment and accountability.

Alcom strives to be the best provider of print related services in the industry. Through the use of these guiding principles, everyone at Alcom is accountable for fully satisfying our customers’ needs and expectations with best-in-class solutions and services.


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