The Enrollment Journey:
Before, During, and After Inquiry
Enrollment rarely happens after one message. Most prospective students and families need several touchpoints before they apply, schedule a visit, or make a decision.
Print can support each stage of that journey.
Before Inquiry: Building Awareness
Before someone fills out a form or books a tour, they need to know the school exists and understand why it may be a good fit.
Print can help build awareness through:
- Targeted direct mail
- Event invitations
- Awareness postcards
- Program brochures
- Community outreach materials
For colleges and universities, this may mean reaching students in specific geographic markets or promoting certain academic programs. For private schools and early education providers, it may mean reaching families in nearby communities.
During Inquiry: Supporting Evaluation and Decision Making
Once a prospect shows interest, print can help them compare options and understand what makes the organization different.
Useful materials at this stage include:
- Viewbooks
- Admissions packets
- Program guides
- Campus visit materials
- Enrollment checklists
- Personalized follow up mailers
These materials give students and families something they can return to as they discuss options and make decisions.
After Inquiry: Reinforcing Next Steps and Enrollment Actions
Even interested prospects can miss deadlines or lose momentum. Print can help keep the next step clear.
Examples include:
- Application deadline reminders
- Accepted student communications
- Enrollment deposit reminders
- Orientation materials
- Registration packets
When coordinated with email and admissions outreach, print helps maintain consistency and keeps enrollment actions easy to follow.